Hiring a vehicle for personal use is not at all uncommon, especially, among travellers. However, even though one would assume that the process is relatively straightforward given that it is common, it is in reality, not so. There are so many questions that you must find the answers to and a lot of research that you need to do before hiring a vehicle, especially if you will be doing this outside your home country. There are many accounts of bad experiences that customers have with vehicle hire companies, that investing your time and energy on the background of the company and the process itself is completely worth it.
It’s all about the fuel
Do not make a prepayment for the fuel. Most companies will suggest this especially in the case of hiring vehicles for airport drops and pickups. This happens because they are able to convince the customer that prepaying for fuel will save them valuable time and that it will make things simpler for them helping them to reach the airport on time. However, unless you know without any doubt, that you can and will use up all of the fuel that you pumped in before you return the vehicle, or in the exception that the hours of your travel make it impossible for you to fill up the tank, do not adhere to this method. Even in some options where the rent car service will only charge you for the fuel, you will be charged a considerably extra amount than what you would actually be paying if you did fill the tank yourself.
Refuel before return
Most of the time, you will get caught up in your adventures and not think of a place from where you can fill up the tank of your vehicle before you hand it over to the leading car rental in Singapore again. Therefore, the best way to figure this part out is when you have initially hired the vehicle and is heading out. Along the route, check for and make note of places where you could refuel from before returning the vehicle. This practice is highly encouraged if you have been touring out of the country with your hired vehicle. The roads, prices and fuel stations will be unfamiliar to you and rather than trying to find a place the last minute and running out of time, keep a note of easily accessible and reasonable fuel stations in the area as soon as you get the vehicle.
Do not just leave before the final inspection at drop-off
In the majority of countries now, dropping off a hired vehicle has become very similar to the process of checking out from a hotel after a holiday. Most people will drive up to the premises, take out their belongings and then leave the vehicle with the key inside so that an employee of the company can take care of it. While this may seem really easy and therefore tempting to do so, avoid doing this as much as possible. If you have no other option take images of the car upon drop-off to have solid evidence on your part saying that it was not damaged by you. Many of the complaints that have come across reportedly happened due to this reason because it becomes a matter of the word of the company against the customer. Save yourself some unwanted trouble and take time on your drop-off process.
Categories: Business Services